Tebcan is an online medical community with a large network of distinguished medical service providers in Jordan and Saudi Arabia. Through its comprehensive cloud-based and multi-service platform and mobile applications. Tebcan connects patients with doctors, hospitals, medical centers, laboratories and imaging centers on its network and enables them to book appointments, treatments, and conduct remote online consultations. Tebcan is currently one of the leading digital systems for appointment and treatment booking in the Middle East. Tebcan uses advanced digital marketing techniques to promote its network to local, regional and global patient’s base. The company is experienced in utilizing leading internet search engines, most popular social media outlets, and popular news channels to maximize its online visibility. Tebcan ranks top on many medical related search engines keywords in Jordan. Furthermore, Tebcan uses Artificial Intelligence (AI) to predict most suitable results to users’ search requests on its large database of healthcare providers, specialties, subspecialties, treatments, medical conditions, locations, insurance companies. Tebcan provides integrated services for Arab and foreign patients through the integration of appointment and treatment booking services, remote pre- and post-treatment counseling, and referrals into a single cloud-based platform accessible via mobile applications and web. In order to provide a high quality customer service. Tebcan has established a Contact Center to provided multiple communication channels to further facilitate patients’ reach to medical services providers. These channels include a state-of-the-art call center, a web chat service, social media messaging, emails in addition to its built-in ticketing system.